Changelog: 2021-Feb-15 (appended)

Welcome to February 15, 2021, appended Synapse Changelog. We’ve added new links to the API documentation for your reference and clarified some of the descriptions.

Critical Updates
:white_check_mark: Disputes: As we shared previously, beginning February 18, 2021, disputes will no longer be accepted through the Zendesk Help Center, but will be accepted via API. Please see our API docs to learn more about submitting disputes via API.

:white_check_mark: Enhanced Due Diligence: As we shared previously, per our existing policy, if an end-user fails to provide adequate documentation related to enhanced due diligence requests, the account will be closed automatically after 14 days. We will be enabling the automatic closure component of the policy beginning February 16, 2021. To learn more please see our API docs. Please note, this will also be effective retroactively, meaning users that have an account_closure_date prior to February 16, 2021, will be closed on the effective date.

New Features
:white_check_mark: There is a new permmission_code for platforms that would like to close accounts permanently. PERMANENT_CLOSURE will trigger the loan accounts to be consolidated. Any other permission code will not consolidate the LOAN-US or REPAY-US balance. Please see our API docs to learn more
:white_check_mark: A dispute was added for ACH and EXTERNAL-US (ACH). Please see our API docs to learn more.

Fixes & Improvements
:white_check_mark: Dashboard: We shipped many more fixes to the Dashboard to bring it closer to GA.
:white_check_mark: We fixed the remaining LOANs payment bug -real-time update of remaining payments during returns.
:white_check_mark: The idempotency key causes race conditions -we fixed a bug where simultaneous requests resulted in duplicate users/nodes/subnets/transactions getting created.
:white_check_mark: A bug that caused duplicate user responses erroring out when no duplicates were found has been fixed.